At Crescent Appliance Repair, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and share your information when you visit our website and use our services. By using our website and services, you agree to the practices described in this policy.

We collect personal information that you voluntarily provide to us when you submit a service request form or contact us via phone. This may include your name, phone number, email address, and any other information you choose to provide to facilitate service-related communication. We use this information solely for operational and service-related purposes, including contacting you through phone, email, or text and coordinating with our trusted partners to meet your service needs.

Additionally, we collect non-personal browsing data automatically through cookies and web beacons to enhance user experience and analyze website traffic. Cookies are small data files stored on your browser, and web beacons are small electronic files that allow us to count users who have visited certain pages.

We may share your personal information with our trusted partners for operational purposes, and we assure you that these partners are bound by strict confidentiality obligations. However, we will not sell or lease your personal information to third parties for their own marketing purposes without your explicit consent.

By using our services, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the use of our website or services. In the unlikely event of a claim, the maximum compensation available to you is limited to $100. You also agree to bear your own legal fees and expenses in resolving any disputes.

Users have the option to opt out of any service-related communications by contacting us at (213) 533-2611. Please note that even after opting out, we may still contact you for administrative or legal reasons.

We reserve the right to update this privacy policy at our discretion. Changes will be posted on this page, and your continued use of our website and services after any changes indicates your acceptance of the new terms.